Margarete Schultes
director assistant
"It goes without saying that quality management calls for the use of tools such as internal quality control and proactive generation of suggestions by our employees to improve our service. Still, what is most important to us is openness and attentiveness. We take note, discuss, and take very seriously every complement, every idea, every wish expressed by our guests. Each such detail is, for me, an opportunity to improve. And what could be more satisfying than that?"
Stefanie Haltenhof
Celebration Coordinator
"I am the person responsible for planning, organizing, and overseeing celebrations at La Villa. To me this is one of the very nicest tasks, because there is so much variety. Each event is unique, each is a challenge: How can I make this special day unforgettable? That is the standard, one that offers me the opportunity to live a life of creativity and perfection."
Claudia Bartsch
Grid Weigel
Conference Coordinator
"As trained hotel experts specializing in conference hotels, we have found at La Villa a framework better than any textbook. Here we can organize conferences, meetings, and seminars that embody our ideals of individuality and perfection. Here, far more effectively than in a larger establishment, we can cater to the needs of our clients, take care of them, and guide them. From the first minute of the first participant’s arrival to the last participant’s departure. This encourages a personal relationship with our guests, and that, too, is an enriching experience."
